Meet the Agency
TheKey is a franchise location of TheKey, a national home care brand. This office is based in Daly City, California and serves the surrounding area.
They are a non-medical personal care agency — not a medical home health agency. Caregivers help with everyday things like bathing, meals, and company. They don't give shots, change wound dressings, or do anything a nurse would do.
Licensing in California
In California, home care agencies are regulated by the California Department of Social Services. Every agency needs a Home Care Organization (HCO) Registration to operate. Caregivers also have to register with the state's Home Care Aide Registry.
TheKey
- License number
- 384700016
- Licensed since
- 2016 (9 years)
About TheKey
National in-home care company formed by the merger of Home Care Assistance and Best of Care. Focuses on premium 1:1 non-medical care and balanced-care specialty programs.
Today the brand has 103+ offices across 29 states.
Each TheKey office is locally owned. That means caregivers, prices, and hours can be different from one office to another. This office hires and trains its own caregivers.
What home care helps with
Home care agencies send trained caregivers to your home. They help your mom, dad, or loved one stay safe and comfortable without moving to a facility. Most caregivers help with:
- •Bathing, dressing, and grooming
- •Cooking meals and light housekeeping
- •Medicine reminders
- •Rides to doctor visits
- •Company and conversation
- •Giving family caregivers a break
How families pay for home care in California
Most families pay out of pocket. In the San Francisco metro avg area, home care usually runs $37–$49 an hour.
Other ways to pay:
- •Medicaid: Medi-Cal may help pay for home care services through the In-Home Supportive Services (IHSS) program. Check eligibility →
- •Long-term care insurance: if your loved one bought a policy, it may cover home care. Call the insurance company to check.
- •VA benefits: veterans and surviving spouses may qualify for help through Aid & Attendance.
Questions to ask before you pick
- •How do you screen and train caregivers?
- •What happens if my regular caregiver calls out?
- •Who do I call at night or on weekends?
- •Can we meet the caregiver before they start?
- •How are caregivers supervised?
Are you the owner of TheKey?
Claim this profile to add your own story, services, pricing, and photos. It's free, and there are no signup fees.
This overview is based on public records and state licensing info. Rules and program details can change. Always confirm with the California Department of Social Services before you sign up. Last reviewed May 2026.
Estimated Pricing
This is an estimated rate for non-medical home care services like companionship, meal preparation, and help with daily activities. It is based on the metro area average. Actual rates may be higher or lower. Contact the agency for their current pricing.
Source: CareScout 2025 Cost of Care Survey
Service Area & Location
Agency Headquarters
2001 Juniper Serra Blvd #520
Daly City, CA 94014
Care Programs & Services
The services below reflect what TheKey’s locations typically offer. This office hasn’t verified its specific service list — contact them directly to confirm what they provide.
Care Focus Areas
Care areas TheKey's locations typically work in. Contact this office to confirm.
- Companionship
Daily Support Services
Household & Companionship
- Companionship
- Light Housekeeping
- Medication Reminders (Non-Clinical)
Meet the Agency
This office is a locally owned and operated location of TheKey, a national home care brand. Each franchise location is independently owned, so caregivers, pricing, and availability can vary by office.
Agency Snapshot
- Structure
- Franchise Location (TheKey)
Licensing & Protections
State Registry Status
LICENSED
Appears active based on available state registry data. Verify directly with the licensing agency before making decisions.
State License Details
Source: California Department of Social Services (CDSS)
Ratings & Reviews
Overall Rating
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