A Caretaker Calls Out at 6 AM. The Shift Is Covered by 6:04.
Shift Backup is the first agency-to-agency network for home care. When you are short-staffed, post the open shift and nearby partner agencies nominate qualified caretakers from their own roster. You review, you decide, the client stays covered.
90 days free. No contracts. No subscription. You only pay when a shift is actually filled.
What partner agencies see
Shift Backup Alert
OPEN SHIFT — Tomorrow 7:00 AM – 3:00 PM
Oak Park area · Non-medical · Companion care
Rate: $21.00/hr
Requires: CPR + First Aid
Nominate a caretaker from your roster to fill this shift.
Shift Backup
Nomination accepted! Shift details shared with Maria. Both agencies confirmed. Client stays covered.
Total time from post to fill: 4 minutes.
What One Unfilled Shift Actually Costs You
It is never just the missed hours. Every call-out triggers a chain reaction that hits your revenue, your reputation, and your client relationships simultaneously.
$180–$400
Lost Revenue Per Shift
An 8-hour shift at $20–$50/hr billed to the client is revenue you will never recover. Two missed shifts a month is $4,000–$9,600 a year gone.
1 in 3
Clients Leave After Repeated Gaps
Families do not tolerate missed visits. After two or three scheduling failures, they start calling other agencies. That client relationship took months to build.
45+ min
Scramble Time Per Call-Out
Texting your roster, calling agencies, begging for favors. That is 45 minutes of your morning gone — and the shift still might not get covered.
Shift Backup exists so that one caretaker calling out does not become a lost client, lost revenue, and a wasted morning. Partner agencies fill the gap. You stay in control.
How Shift Backup Works
Four steps. No apps to install, no complex onboarding, no training required for partner agencies.
Post the open shift
Add the time, location, care type, required credentials, and your rate. Takes under a minute.
Partner agencies are notified
Only agencies in your service area with matching capabilities see the shift. No spam, no noise.
Review nominations
Partner agencies nominate caretakers from their own roster. You see qualifications, credentials, and proposed rate before deciding.
Accept and confirm
Pick the best fit. Both agencies confirm. Client details are shared only after acceptance. The shift is covered.
Your Clients Stay Yours. Always.
The number one concern agency owners have about working with other agencies is client poaching. We solved it.
Binding Agreement
Every agency signs a no-poaching clause before joining. Filling agencies and their caretakers cannot solicit, contact, or accept your clients.
$5,000 Penalty Per Violation
If a filling agency or their caretaker solicits your client, they owe you $5,000 per incident. Not a slap on the wrist — real consequences.
Immediate Suspension
Violators are immediately suspended from the network. Repeat offenders are permanently removed. We investigate every report within 5 business days.
This rule applies for 12 months after the last shift filled for each client. It covers the filling agency, their employees, and their caretakers — even if the client reaches out first.
You Can Post Shifts and Fill Shifts
Most agencies use both sides: get backup when short-staffed, and earn revenue when you have extra capacity. The network works because every agency benefits in both directions.
When You Need Backup
A caretaker cancels, a client needs extra hours, or you are stretched thin this week. Post the shift and let the network do the work. You review every nomination before accepting — no surprises, no auto-assignments.
- Post urgent or planned shifts in under a minute
- Specify exact care type and credential requirements
- Review caretaker qualifications before accepting
- Client info shared only after you confirm the match
- No-poaching rules: your clients stay yours, always
- Pay only when the shift is successfully filled
When You Have Extra Capacity
Your team has open availability this week. Instead of letting those hours go to waste, fill shifts posted by nearby agencies. Your caretakers earn more, your agency earns more, and you build your reputation across the network.
- Get notified of nearby shifts matching your capabilities
- Nominate caretakers from your approved roster
- Set your own proposed rate
- Build network reputation with successful fills
- Turn idle caretaker hours into incremental revenue
Zero Risk. You Only Pay When It Works.
We are building Shift Backup market by market. Founding agencies get in early, help shape the network, and use it free while we grow.
$0 for 90 Days
Founding Agency Program
No subscription. No setup fee. No long-term contract. After 90 days, you pay a 7% platform fee only when a shift is successfully filled through Shift Backup. If Shift Backup never fills a shift for you, you never pay anything.
- Free to join, onboard, and set up your agency profile
- Free to post unlimited shifts during your 90-day trial
- Free to fill shifts for other agencies and keep 100% of earnings
- After trial: 7% platform fee only on shifts filled for you
- Cancel anytime — no penalties, no lock-in
This Is Not a Temp Staffing Agency. It Is Better.
Traditional temp agencies send you whoever is available. Shift Backup connects you with caretakers who are already employed, managed, and vetted by agencies you can trust.
| Traditional Temp Staffing | Shift Backup |
|---|---|
| ✗Send whoever is available — take it or leave it | ✓You review every nomination and choose the best fit |
| ✗Caretakers are unknown contractors | ✓Caretakers are employed and managed by established agencies |
| ✗High markups on every hour | ✓7% fee only when a shift is successfully filled |
| ✗No visibility into caretaker background | ✓Full credentials and qualifications visible before you accept |
| ✗One-way relationship — you pay, they send | ✓Two-way network — post shifts and fill shifts for others |
| ✗No rules against poaching your clients | ✓Strict no-poaching agreement — your clients stay yours |
| ✗Lock-in contracts and minimum commitments | ✓No contracts. No minimums. Cancel anytime. |
We Know What You Are Thinking
Every question below comes from real conversations with agency owners. Here are the honest answers.
"What if there are not enough agencies near me yet?"
That is exactly why we are launching with a founding agency program. You get in free, and we are building density market by market. Early members shape the network and get the most value as it grows.
"I don't want strangers walking into my client's home."
Neither do we. Every caretaker nominated through Shift Backup is employed by an established agency — not a random contractor. You see their credentials, their agency, and their qualifications before accepting.
"Will my client's information be exposed?"
No. Partner agencies see only the shift details they need to evaluate: area, schedule, care type, and required credentials. Full client information is shared only after both agencies confirm the match.
"What if the filling agency tries to steal my client?"
Every agency signs a binding no-poaching agreement before joining. Filling agencies and their caretakers cannot solicit, contact, or accept your clients — period. Violations mean immediate suspension and a $5,000 penalty per incident. We built this rule into the core of how Shift Backup works.
"7% sounds like a lot."
Compare it to the alternative: the full revenue lost from a missed shift, the cost of the client calling another agency, or the 30–50% markup from a traditional temp staffing company. At 7%, Shift Backup pays for itself every time.
"What happens after my 90 days are up?"
Nothing changes except the 7% fee kicks in on filled shifts. No subscription. No contract. If you stop using it, you stop paying. There is no penalty for inactivity.
"Can I use this for planned shifts too, or only emergencies?"
Both. Post shifts with 24 hours notice or 2 hours notice. Shift Backup works for planned coverage gaps, vacation coverage, and same-day emergencies.
The Next Time a Caretaker Calls Out, You Will Have a Backup Plan.
Join Shift Backup as a founding agency. Use the network free for 90 days. If it does not save you time, money, and stress — you have lost nothing.
No credit card. No contracts. 90 days free. 7% fee only on filled shifts after that.