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Section B — Supplemental Documents ~180 min

Personnel Policies Required for California Home Care License

CDSS requires documented personnel policies covering hiring, conduct, disciplinary procedures, and more.

Your personnel policies must cover these topics at minimum:

- Hiring procedures and background check policy

- Employee conduct and professionalism standards

- Discrimination and harassment prevention

- Complaint and grievance procedures

- Disciplinary process and grounds for termination

- Employee privacy policy

- Training and certification requirements

- Reporting requirements (abuse, neglect, etc.)

Common Mistakes to Avoid

  • 1Missing required topics from the policies document
  • 2Policies that are inconsistent with California labor law

Tips

  • Consider using an HR attorney to review your policies
  • Policies should be clear enough that a new employee can follow them

What You Need to Do

  1. 1
    Draft personnel policies covering all required topics
  2. 2
    Upload personnel policies document

Documents Needed

  • Personnel Policies Document
    RequiredPDF, DOCX · Max 10MB

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Our licensing team knows this form inside and out. For $999, we fill out every form, check every box, and submit the whole packet to CDSS on your behalf. You just answer a few simple questions.

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