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Neogen Care Llc

Honolulu, HI Licensed 2+ years
(808) 808-6364

Meet the Agency

Neogen Care Llc is a home care agency based in Honolulu, Hawaii. They serve families in the surrounding area.

They are a non-medical personal care agency — not a medical home health agency. Caregivers help with everyday things like bathing, meals, and company. They don't give shots, change wound dressings, or do anything a nurse would do.

Licensing in Hawaii

Neogen Care Llc

License number
127316
Licensed since
2024 (1 year)

What home care helps with

Home care agencies send trained caregivers to your home. They help your mom, dad, or loved one stay safe and comfortable without moving to a facility. Most caregivers help with:

  • •Bathing, dressing, and grooming
  • •Cooking meals and light housekeeping
  • •Medicine reminders
  • •Rides to doctor visits
  • •Company and conversation
  • •Giving family caregivers a break

How families pay for home care in Hawaii

Most families pay out of pocket. In the Urban Honolulu metro avg area, home care usually runs $35–$47 an hour.

Other ways to pay:

  • •Long-term care insurance: if your loved one bought a policy, it may cover home care. Call the insurance company to check.
  • •VA benefits: veterans and surviving spouses may qualify for help through Aid & Attendance.

Questions to ask before you pick

  • •How do you screen and train caregivers?
  • •What happens if my regular caregiver calls out?
  • •Who do I call at night or on weekends?
  • •Can we meet the caregiver before they start?
  • •How are caregivers supervised?

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This overview is based on public records and state licensing info. Rules and program details can change. Last reviewed May 2026.

Service Area & Location

Agency Headquarters

770 Kapiolani Blvd, Suite 714

Honolulu, HI 96813

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Atlas Score

B+(82/100)

Top 35% nationally

Good — solid performance, some room to improve

This agency performs above average based on Medicare quality data. It is particularly strong in safety. It outperforms most agencies nationally.

vs. National

+6

avg 76.38

vs. HI

+3

avg 78.83

Strengths

  • Low fall injury rate
  • Strong discharge function scores
  • Care starts quickly after referral
  • Good info sharing with patients
CMS Star Rating:2.5 / 5(avg 3.24)
Based on 9 of 14 CMS quality metrics. How we score agencies

The Atlas Score is based on CMS Medicare data and is for informational purposes only. Always evaluate agencies based on your specific care needs.

Care Programs & Services

Services below are typical for Medicare-certified home health agencies. This agency hasn’t verified its specific service list — contact them directly to confirm what they provide.

Specialized Care Focus

This agency has indicated experience or specialized training in these areas:

  • Companionship

Daily Support Services

Household & Companionship

  • Companionship
  • Light Housekeeping
  • Medication Reminders (Non-Clinical)

Payment

Accepted Payment Methods

  • Medicare

Note: Non-medical home care is primarily paid privately out-of-pocket. If you have a Long-Term Care Insurance (LTCI) policy, check with the agency to see if they can help process your claims.

Rates and payment options are provided by the agency and are subject to change. Always verify current pricing directly with the provider before starting care.

Meet the Agency

Agency Snapshot

Structure
Local Independent

Licensing & Protections

State Registry Status

LICENSED

Appears active based on available state registry data. Verify directly with the licensing agency before making decisions.

State License Details

Source: Centers for Medicare & Medicaid Services (CMS)

License Number (CCN)127316
Regulatory AuthorityCenters for Medicare & Medicaid Services (CMS)
First Issued Date2024-08-08

Medicare Quality Report

Verified clinical performance data from CMS

2.5
Star rating

Source: CMS Care Compare

Safety & Prevention

Major Fall Prevention

The percentage of patients who suffered a serious injury from a fall.

0%
Safety is priority #1. High performance here shows excellent home-safety monitoring.
Patient Recovery & Independence

Walking & Mobility

Percentage of patients who showed measurable improvement in moving around.

73%
High scores indicate very effective support for getting around safely at home.

Bed Mobility

How often patients improved their ability to get in and out of bed.

75%
A core measure of recovery that directly impacts independence at home.

Bathing Independence

How many patients became more independent with daily hygiene.

85%
A key measure of how well the agency helps seniors stay at home safely.

Medication Independence

How many patients improved their ability to manage their own medications.

72%
Crucial for seniors living alone to prevent dangerous medication errors.

Breathing & Shortness of Breath

How often patients got better at managing shortness of breath.

69%
Important for people with heart or lung conditions to stay comfortable at home.

Discharge Function

How well patients were functioning when they finished home health care.

53%
Higher scores mean patients left care in better condition.
Responsiveness & Communication

Speed of Starting Care

How often care started within a few days of a doctor’s referral.

100%
If you need help urgently, this metric shows whether they can start quickly.

Health Info Shared with Patient

How often the agency gave patients their own health information at discharge.

100%
Patients who receive clear info are better prepared to manage their own care.

Data from the Centers for Medicare & Medicaid Services (CMS). This is one source of information; we recommend talking to the agency and your doctor when choosing care.

Ratings & Reviews

Overall Rating

0.0
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