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Caretenders

New Albany, IN Licensed20+ yrs
(812) 941-8125

Service Area & Location

Agency Headquarters

1724 State Street

New Albany, IN 47150

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Care Programs & Services

Specialized Care Focus

This agency has indicated experience or specialized training in these areas:

  • Companionship
  • Personal Care
  • Elderly Care
  • Post-Surgery Recovery
  • Post-Hospital Support
  • Rehab Support

Daily Support Services

Coverage Hours

  • Hourly Care
  • Short-Term Care
  • Long-Term Ongoing Care

Personal Care

  • Bathing Assistance
  • Grooming & Hygiene
  • Dressing
  • Toileting
  • Transfers (Bed/Chair)
  • Mobility & Ambulation Support
  • Feeding Assistance

Household & Companionship

  • Companionship
  • Light Housekeeping
  • Medication Reminders (Non-Clinical)

Recovery & Transitional

  • Post-Hospital Support
  • Post-Surgery Recovery
  • Care Coordination with Family
  • Rehab Support (Non-Clinical)
  • Stroke Recovery Support

Payment

Accepted Payment Methods

  • Medicare

Note: Non-medical home care is primarily paid privately out-of-pocket. If you have a Long-Term Care Insurance (LTCI) policy, check with the agency to see if they can help process your claims.

Rates and payment options are provided by the agency and are subject to change. Always verify current pricing directly with the provider before starting care.

Licensing & Protections

State Registry Status

LICENSED

Appears active based on available state registry data. Verify directly with the licensing agency before making decisions.

State License Details

License Number (CCN)157571
Regulatory AuthorityCenters for Medicare & Medicaid Services (CMS)
First Issued Date2006-01-13

Medicare Quality Report

Verified clinical performance data from CMS

3
Star rating
Safety & Prevention

Preventing Hospitalizations

How often patients had to go to the hospital for things that could have been prevented.

Same As National Rate
A 'Better than National' rating means this agency is strong at catching health issues before they become emergencies.

Major Fall Prevention

The percentage of patients who suffered a serious injury from a fall.

2%
Safety is priority #1. High performance here shows excellent home-safety monitoring.

Avoiding Repeat Hospital Stays

How often patients had to go back to the hospital within 30 days.

Same As National Rate
Lower is better. It shows the agency helps stabilize care at home and prevent crises.
Patient Recovery & Independence

Walking & Mobility

Percentage of patients who showed measurable improvement in moving around.

87%
High scores indicate very effective support for getting around safely at home.

Bed Mobility

How often patients improved their ability to get in and out of bed.

88%
A core measure of recovery that directly impacts independence at home.

Bathing Independence

How many patients became more independent with daily hygiene.

90%
A key measure of how well the agency helps seniors stay at home safely.

Medication Independence

How many patients improved their ability to manage their own medications.

84%
Crucial for seniors living alone to prevent dangerous medication errors.

Breathing & Shortness of Breath

How often patients got better at managing shortness of breath.

89%
Important for people with heart or lung conditions to stay comfortable at home.

Discharge Function

How well patients were functioning when they finished home health care.

70%
Higher scores mean patients left care in better condition.

Discharge to Community

How often patients were able to stay in the community after care ended.

Better Than National Rate
Higher rates mean patients successfully stayed home rather than going to a facility.
Responsiveness & Communication

Speed of Starting Care

How often care started within a few days of a doctor’s referral.

93%
If you need help urgently, this metric shows whether they can start quickly.

Health Info Shared with Doctors

How often the agency transferred health information to the patient’s doctor.

60%
Good communication means your doctor and the agency are aligned on your care.

Health Info Shared with Patient

How often the agency gave patients their own health information at discharge.

93%
Patients who receive clear info are better prepared to manage their own care.

Data from the Centers for Medicare & Medicaid Services (CMS). This is one source of information; we recommend talking to the agency and your doctor when choosing care.

About Caretenders

Caretenders is a home health agency in New Albany, Indiana. They have been serving their community for 20 years. They have a 3-star quality rating from CMS.

Services offered by Caretenders:

Scheduling Options

  • •Hourly Care
  • •Short-Term Care
  • •Long-Term Ongoing Care

Personal Care

  • •Bathing Assistance
  • •Grooming & Hygiene
  • •Dressing
  • •Toileting
  • •Transfers (Bed/Chair)
  • •Mobility & Ambulation Support
  • •Feeding Assistance

Companionship & Daily Living

  • •Companionship
  • •Light Housekeeping
  • •Medication Reminders (Non-Clinical)

Recovery & Rehab Support

  • •Post-Hospital Support
  • •Post-Surgery Recovery
  • •Care Coordination with Family
  • •Rehab Support (Non-Clinical)
  • •Stroke Recovery Support

When choosing a home care agency, consider caregiver screening procedures, training requirements, supervision practices, and how responsive the agency is to client needs. Visit the Indiana state licensing agency for more information about home care services in Indiana.

Licensing requirements and regulations may change. We recommend verifying current requirements directly with your state's licensing agency.

Ratings & Reviews

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