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Centerwell Home HealthKnoxville, TN

Licensed 49+ years

Meet the Agency

Centerwell Home Health is a franchise location of CenterWell Home Health, a national home care brand. This office is based in Knoxville, Tennessee and serves the surrounding area.

Centerwell Home Health is a Medicare-certified home health agency. That means they give medical care at home under a doctor's plan — things like nursing visits, physical therapy, or wound care. This is different from a non-medical home care agency, which helps with bathing, meals, and daily tasks.

Licensing in Tennessee

Centerwell Home Health

License number
447111
Licensed since
1977 (48 years)

About CenterWell Home Health

Each CenterWell Home Health office is locally owned. That means caregivers, prices, and hours can be different from one office to another. This office hires and trains its own caregivers.

See all CenterWell Home Health locations →

What home care helps with

Home care agencies send trained caregivers to your home. They help your mom, dad, or loved one stay safe and comfortable without moving to a facility. Most caregivers help with:

  • Bathing, dressing, and grooming
  • Cooking meals and light housekeeping
  • Medicine reminders
  • Rides to doctor visits
  • Company and conversation
  • Giving family caregivers a break

How families pay for home care in Tennessee

Most families pay out of pocket. In the Knoxville metro avg area, home care usually runs $27–$37 an hour.

Other ways to pay:

  • Long-term care insurance: if your loved one bought a policy, it may cover home care. Call the insurance company to check.
  • VA benefits: veterans and surviving spouses may qualify for help through Aid & Attendance.

Questions to ask before you pick

  • How do you screen and train caregivers?
  • What happens if my regular caregiver calls out?
  • Who do I call at night or on weekends?
  • Can we meet the caregiver before they start?
  • How are caregivers supervised?

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This overview is based on public records and state licensing info. Rules and program details can change. Last reviewed May 2026.

Service Area & Location

Agency Headquarters

6216 Highland Place Way Ste 102

Knoxville, TN 37919

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Medicare Home Health Agency

This is a Medicare-certified home health agency providing medical services under a physician's plan of care. This is different from non-medical home care.

Skilled NursingPhysical TherapyOccupational TherapySpeech TherapyMedical Social Services
Home Health Aide

Atlas Score

A-(89/100)

Top 25% nationally

Very good — above average with minor gaps

This agency performs strong based on Medicare quality data. It is particularly strong in responsiveness. It outperforms most agencies nationally.

vs. National

+13

avg 76.38

vs. TN

+8

avg 80.82

Strengths

  • Strong discharge function scores
  • Care starts quickly after referral
  • Good medication management
  • Good bathing independence outcomes
CMS Star Rating:5 / 5(avg 3.24)

Ownership: PROPRIETARY

Based on 12 of 14 CMS quality metrics. How we score agencies

The Atlas Score is based on CMS Medicare data and is for informational purposes only. Always evaluate agencies based on your specific care needs.

Care Programs & Services

The services below reflect what CenterWell Home Health’s locations typically offer. This office hasn’t verified its specific service list — contact them directly to confirm what they provide.

Care Focus Areas

Care areas CenterWell Home Health's locations typically work in. Contact this office to confirm.

  • Companionship
  • Post-Surgery Recovery
  • Post-Hospital Support
  • Rehab Support

Daily Support Services

Household & Companionship

  • Companionship
  • Light Housekeeping
  • Medication Reminders (Non-Clinical)

Recovery & Transitional

  • Post-Hospital Support
  • Post-Surgery Recovery
  • Care Coordination with Family
  • Rehab Support (Non-Clinical)
  • Stroke Recovery Support

Payment

Accepted Payment Methods

  • Medicare

Note: Non-medical home care is primarily paid privately out-of-pocket. If you have a Long-Term Care Insurance (LTCI) policy, check with the agency to see if they can help process your claims.

Rates and payment options are provided by the agency and are subject to change. Always verify current pricing directly with the provider before starting care.

Meet the Agency

Part of the CenterWell Home Health family of home care providers.

Agency Snapshot

Structure
Corporate-Owned (CenterWell Home Health)

Licensing & Protections

State Registry Status

LICENSED

Appears active based on available state registry data. Verify directly with the licensing agency before making decisions.

State License Details

Source: Centers for Medicare & Medicaid Services (CMS)

License Number (CCN)447111
Regulatory AuthorityCenters for Medicare & Medicaid Services (CMS)
First Issued Date1977-11-18

Medicare Quality Report

Verified clinical performance data from CMS

5
Star rating

Source: CMS Care Compare

Safety & Prevention

Preventing Hospitalizations

How often patients had to go to the hospital for things that could have been prevented.

Same As National Rate
A 'Better than National' rating means this agency is strong at catching health issues before they become emergencies.

Major Fall Prevention

The percentage of patients who suffered a serious injury from a fall.

1%
Safety is priority #1. High performance here shows excellent home-safety monitoring.

Avoiding Repeat Hospital Stays

How often patients had to go back to the hospital within 30 days.

Same As National Rate
Lower is better. It shows the agency helps stabilize care at home and prevent crises.
Patient Recovery & Independence

Walking & Mobility

Percentage of patients who showed measurable improvement in moving around.

98%
High scores indicate very effective support for getting around safely at home.

Bed Mobility

How often patients improved their ability to get in and out of bed.

97%
A core measure of recovery that directly impacts independence at home.

Bathing Independence

How many patients became more independent with daily hygiene.

99%
A key measure of how well the agency helps seniors stay at home safely.

Medication Independence

How many patients improved their ability to manage their own medications.

100%
Crucial for seniors living alone to prevent dangerous medication errors.

Breathing & Shortness of Breath

How often patients got better at managing shortness of breath.

96%
Important for people with heart or lung conditions to stay comfortable at home.

Discharge Function

How well patients were functioning when they finished home health care.

74%
Higher scores mean patients left care in better condition.

Discharge to Community

How often patients were able to stay in the community after care ended.

Same As National Rate
Higher rates mean patients successfully stayed home rather than going to a facility.
Responsiveness & Communication

Speed of Starting Care

How often care started within a few days of a doctor’s referral.

100%
If you need help urgently, this metric shows whether they can start quickly.

Health Info Shared with Doctors

How often the agency transferred health information to the patient’s doctor.

99%
Good communication means your doctor and the agency are aligned on your care.

Health Info Shared with Patient

How often the agency gave patients their own health information at discharge.

99%
Patients who receive clear info are better prepared to manage their own care.

Data from the Centers for Medicare & Medicaid Services (CMS). This is one source of information; we recommend talking to the agency and your doctor when choosing care.

Ratings & Reviews

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