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Visiting AngelsAustin, TX

4+ years

Meet the Agency

Visiting Angels is a franchise location of Visiting Angels, a national home care brand. This office is based in Austin, Texas and serves the surrounding area.

They are a non-medical personal care agency — not a medical home health agency. Caregivers help with everyday things like bathing, meals, and company. They don't give shots, change wound dressings, or do anything a nurse would do.

Licensing in Texas

In Texas, home care agencies are regulated by the Texas Health and Human Services Commission. Every agency needs a Home and Community Support Services Agency (HCSSA) License to operate.

Visiting Angels

License number
021632
Licensed since
2022 (4 years)

About Visiting Angels

National non-medical home care franchise. Sends trained caregivers to help older adults live safely at home.

Visiting Angels was founded in 1998. Today the brand has 558+ offices across 49 states.

Each Visiting Angels office is locally owned. That means caregivers, prices, and hours can be different from one office to another. This office hires and trains its own caregivers.

See all Visiting Angels locations →

What home care helps with

Home care agencies send trained caregivers to your home. They help your mom, dad, or loved one stay safe and comfortable without moving to a facility. Most caregivers help with:

  • Bathing, dressing, and grooming
  • Cooking meals and light housekeeping
  • Medicine reminders
  • Rides to doctor visits
  • Company and conversation
  • Giving family caregivers a break

How families pay for home care in Texas

Most families pay out of pocket. In the Austin metro avg area, home care usually runs $29–$39 an hour.

Other ways to pay:

  • Medicaid: Texas Medicaid may help pay for home care through the STAR+PLUS program. Check eligibility →
  • Long-term care insurance: if your loved one bought a policy, it may cover home care. Call the insurance company to check.
  • VA benefits: veterans and surviving spouses may qualify for help through Aid & Attendance.

Questions to ask before you pick

  • How do you screen and train caregivers?
  • What happens if my regular caregiver calls out?
  • Who do I call at night or on weekends?
  • Can we meet the caregiver before they start?
  • How are caregivers supervised?

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This overview is based on public records and state licensing info. Rules and program details can change. Always confirm with the Texas Health and Human Services Commission before you sign up. Last reviewed May 2026.

Estimated Pricing

Estimated Hourly Rate
~$34/ hour
For non-medical personal care • Based on Austin area averages

This is an estimated rate for non-medical home care services like companionship, meal preparation, and help with daily activities. It is based on the metro area average. Actual rates may be higher or lower. Contact the agency for their current pricing.

Source: CareScout 2025 Cost of Care Survey

Service Area & Location

Agency Headquarters

1305 W. 34th St Suite 300

Austin, TX 78705

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Care Programs & Services

The services below reflect what Visiting Angels’s locations typically offer. This office hasn’t verified its specific service list — contact them directly to confirm what they provide.

Care Focus Areas

Care areas Visiting Angels's locations typically work in. Contact this office to confirm.

  • Personal Assistance Services

Daily Support Services

Coverage Hours

  • Hourly Care
  • Overnight Care (Awake)
  • Overnight Care (Sleep Shift)
  • 24-Hour Care
  • Live-In Care
  • Weekend Care
  • Short-Term Care
  • Long-Term Ongoing Care
  • Respite Care
  • Emergency Coverage

Personal Care

  • Bathing Assistance
  • Grooming & Hygiene
  • Dressing
  • Toileting
  • Incontinence Care
  • Transfers (Bed/Chair)
  • Mobility & Ambulation Support
  • Feeding Assistance

Household & Companionship

  • Companionship
  • Meal Planning & Preparation
  • Special Diet Meal Prep
  • Light Housekeeping
  • Laundry & Linens
  • Grocery Shopping
  • Errands
  • Medication Reminders (Non-Clinical)

Cognitive & Memory

  • Alzheimer's Care
  • Dementia Care
  • Cognitive Engagement Activities
  • Wandering Prevention
  • Behavior Redirection
  • Sundowning Support

Recovery & Transitional

  • Post-Hospital Support
  • Post-Surgery Recovery
  • Rehab Support (Non-Clinical)
  • Stroke Recovery Support
  • Hospice Support (Non-Medical)
  • Care Coordination with Family

Transportation & Errands

  • Transportation (Caregiver's Vehicle)
  • Medical Appointment Escort
  • Accompaniment Only (Rideshare/Transit)
  • Wheelchair Transport
  • Social Outings

Safety & Supervision

  • Safety Supervision
  • Nighttime Monitoring
  • Fall Prevention Monitoring
  • Bedbound Care
  • Two-Person Assist

Caregiver Matching & Culture

Community Experience

  • LGBTQ+ Affirming Care
  • Veteran-Focused Care
  • Faith-Based Support
  • Kosher Meal Familiarity
  • Halal Meal Familiarity
  • Bilingual Caregivers
  • Multi-lingual Staff

Estimated team size

~40 active caregivers

Single-territory at scale

Meet the Agency

This office is a locally owned and operated location of Visiting Angels, a national home care brand. Each franchise location is independently owned, so caregivers, pricing, and availability can vary by office.

Agency Snapshot

Structure
Franchise Location (Visiting Angels)

Licensing & Protections

State Registry Status

LICENSED FACILITY

Appears active based on available state registry data. Verify directly with the licensing agency before making decisions.

Franchise / Corporate-Owned

State License Details

Source: Texas Health and Human Services Commission (HHSC)

License Number (CCN)021632
Regulatory AuthorityTexas Health and Human Services Commission (HHSC)
Facility AdministratorSue Guerrero
First Issued Date2022-04-19

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